Propose a Job Specification for a Management Trainer

The Management Trainer need to ensure the high level of customer services of the whole company and trainings have been delivered to relative staffs and performed in essential functions afterward. He / she is also responsible for the overall direction, coordination and evaluation of the training programmers. Accountable: He / she will be the management link of company, management and general staff. He / she needs to make sure the programmers effective and suitable for those participate in the courses. Also, he / she is the one who control the training budget of company.Knowledge and Experience: – Educated to degree level, preferable in Psychological, Human Resources, Training or Business Administration. * The reason why need to hire a degree holder is to make sure he / she is appropriately trained and got enough knowledge to fulfill this position. – Over 10 years' working experience in airline industry or customer services field, with more than 5 years relevant experienc e in development and management area is preferred. * To hire an experienced staff will provide a revelation of organization's operations and their training.He / she may easily find the organization's needs and provide the new solutions and trainings. – A consulting level in Human Resources and Training areas are welcome. * Desirable to hire a professional in training field. – Excellent presentation and communication skills with different levels of staff. * As he / she needs to do survey, interview, audit and analysis with different levels of staff, good presentation and ability to communicate with the others is very important for this position. Proficiency in written and spoken Chinese, Mandarin and English. As Cathy Pacific is a global airline, there are many different nationalities of staff. He / she will need to provide trainings in different languages – Chinese, Mandarin and English. So high level of written and spoken skills in these 3 languages is very imp ortant. – Excellent computer skills in MS Word, Excel and Powering. * Nowadays computers are used everywhere in business, especially this is the position of management trainer, he / she must need to use different kinds of software to prepare training materials.Explanation of the various requirements proposed in Job Specification. Job Description: – Analyze the needs of different focus group of management through survey, programs that meet the management team's learning needs across the customer services, administration services and marketing expenses. – Foresee the airline process risk and put the solutions into training programs. – Support the development of new technology then introduce and process the training. – Develop a close working relationship in between different departments to promote discussion and conversation on training.Assist the management to overview the operation team and make sure they have provide excellent customer services to our passengers. Management training is essential to Cathy Pacific as the most positive benefit is better employees. A development of management is part of the way to make improvement of the business. Also, good training is a good benefits package for management staff that can grow their loyalty of company and reduce the turnover rate. Through the training, employees can understand what are the company's goals and set a clear objective to the staff under they managed.

Analysis of Identity Theft Essay Example | Topics and Well Written Essays - 750 words

Analysis of Identity Theft - Essay Example You can even find that while you have your information secure, another honest person who you send it to in good faith is vulnerable to ID hijackers. i1The criminal, a convicted felon, not only incurred more than $100,000 of credit card debt, obtained a federal home loan, and bought homes, motorcycles, and handguns in the victims name, but called his victim to taunt him -- saying that he could continue to pose as the victim for as long as he wanted because identity theft was not a federal crime at that time -- before filing for bankruptcy, also in the victims name. Though involving elements of embezzlement, blackmail, deception, and intimidation the ii Congress used the events as a basis for establishing ‘Identity Theft’ as a felony in its own right in 1989. ID Theft has a language of its own. iii‘Dumpster Diving’ - ransacking litter bins and landfill sites to secure discarded sensitive documentation. shoulder Surfing’ – Watching people (sometimes through binoculars) as they use phone cards or pin number machines. Combating ID fraud is a growth industry. Financial institutions use advisory bodies to warn people how to protect themselves, and what to do if they have become victims. websites offer practical advice. Many homes now have shredders to enable ID bearing literature to be destroyed so that Dumpster Divers cannot intercept it. Many people only learn that they are victims when they receive bills indicating large debts, which they have not personally authorized. When they query this with any credit agencies involved, they may find that they are personally expected to settle the debts run up in their name. As ScamBusters.Org observe: vii companies who made the loans often assume that you are the one who actually incurred the debt, and is trying to beat them out of their money. They can be very aggressive in their collection tactics.  Ã‚  

Risk Management In The Airline Industry Essay Example | Topics and Well Written Essays - 1000 words

Risk Management In The Airline Industry - Essay Example This essay compares two worldwide famous airline corporations such as British Airways and EasyJet. At the end of 2008, the total revenues of British Airways earned were 15,012 million dollars. As opposed to British Airways which is a larger corporation and a major fleet carrier, EasyJet is the largest low fare airline for leisure and business passengers, operating all over Europe. In both airline companies, the element of risk and insurance policies are highly managed. This essay focuses on ways that these companies use to reduce losses and gain certain profits. The main aspects of risk, that are discussed in this comparative essay are: the single loss of aircraft or its part, a collision between two aircraft, terrorist acts, economical crises, pandemics and changes in government regulation or laws. Insurers of the big airline companies, such as British Airways need to plan for such events and to create a special insurance funds. That is why risk managment is highly important issue these days. This essay also contains some tables on fuel pricing and currency rates throughout recent years and a risk management strategy, that provides the airline with protection against sudden increases in oil prices. In conclusion of this comparative essay, British Airways and EasyJet are also analyzed on their complicated strategies to managing changeable currentsy rates and fuel pricing, including the increasing of ticket pricing, foreign exchange conversions and hedging to manage these risks.

Human Rights Act in UK Essay Example | Topics and Well Written Essays - 2500 words

Human Rights Act in UK - Essay Example This is because freedom of speech permits or facilitates an individual to have a complete and dynamic role in the aspects of politics and public life. Moreover, how a person views himself and others profoundly depends upon his attitude to free speech (Barendt, pp. 230-245, 2005). While on the other hand, the subject matter of privacy, it can come under communication that the concept, perception and notion of privacy over the period have witnessed a vital and intense change across the cultures. Privacy is a condition that an individual do not intend to share or disclose in public that comes under relation to his or her identity, autonomy, or dignity. In other words, privacy is a situation or circumstance where the person wants to be uninterrupted, unaccompanied or with no public attention and can have the freedom from interference of others. Moreover, privacy has a connection with the concept and idea of secrecy that can be noteworthy, momentous or worth mentioning events or occurrenc es in the life of an individual (Barendt, pp. 230-245, 2005). ... The ideas, way of thinking and philosophies of people are the key features that leads to what sort of life that an individual wants to have, which entirely depends upon his or her attitudes to view the factors of privacy and publicity. Moreover, the ways that a person wants to symbolize or represent him in front of public also leads to the person’s attitude to privacy and publicity (Mayes, pp. 2-9, 2002). The records of contemporary society disclose the verity that numerous people in order to survive and make their livelihood, they publicize themselves. These personalities include the famous celebrities, television stars, pop stars, sports personalities, and several others. However, with this publicity, the concern of invasion to private lives has been the most critically raised issue. The records make the information public that the decades of 1980 and 1190 has been two most critical years for the journalist, as they have come under severe criticism by the politicians for the invasion of private lives of the renowned people (Sanders, pp. 77-80, 2003). Nevertheless, the recurrently analyzed current trends of the twenty first century reveal the piece of information that private disclosure or exposure about the personal lives of few people that includes politicians or celebrities has progressively become the basis for public conversations or discussions. It has also come to an examination on recent times that the celebrities and the public figures have been increasingly making complaints regarding their private lives that have come under offensive attack by the media. Furthermore, it has also come under observation that apart from the public figures, the normal people who are not in the public watch have also made such

Ethical Reasoning Essay Example | Topics and Well Written Essays - 250 words

Ethical Reasoning - Essay Example Lastly, is abductive reasoning which entails the kind of reasoning that depict that conclusions may be clearly defined as obvious though it is mostly based on a plausible reasoning. The field of science mostly uses this kind of reasoning(Rowan & Zinaich, 2003). In each and every profession in jobs there are defined ethics that each and every employee has to put up with. These are referred to as codes of conduct. They are set up to control vices such as irresponsibility and dishonesty among the employees and also for the employees to gain respect for each other. In the school that I once taught four years ago, I remember the scandal that rose when a certain teacher was found to be in a relationship with one of her student. Teachers’ ethics clearly define that any relations within the school compound between teachers and students is a c crime punishable by the law of the land. This is an injustice since the teacher who is an adult enters a student who is definitely a minor into a sexual relationship that usually ends up with the student been ditched. This risks the students’ life since she or he is exposed to early and unwanted pregnancies and infection to H.I.V and A.I.D.S and Sexually Transmitted Diseases. This was a form of injustice to the minor since she was only used as an instrument since the guy was married and had a family (Strain & Robinson, 2005). It was only after I decided reported to the Police when legal steps were taken to protect and to justify the rights of the young girl. It was during the trial that the young girl disclosed to the jury that the teacher only manipulated her since he had found her cheating in the examinations and thus to avoid been suspended from the school she had to satisfy his sexual needs. This shocked every one in the court room since no one expected anything close to that. I never regretted for suing him since I only fought the justice of the young girl. She deserved a better life and the truth had to be revealed

Human resource presentation Essay Example | Topics and Well Written Essays - 250 words

Human resource presentation - Essay Example Advocates of the theory like Peter Denholtz believe that the e-cigarette could be a start to a new era of productivity. In modern busy working environment, people do not find time to leave their office seats and go out to the stairs to have a smoke. This is where e-cigarettes are helpful. It is not injurious to the health of other people, and normally co-workers would not mind someone smoking this type of a cigarette. So with an e-cigarette, an employee would not lose his focus from work as he would not have to look for a smoking area every time he wants to smoke (Pyrillis 6). Celia Joseph, an employee of Fisher and Phillips in Philadelphia, is of the opinion that it all comes down to the needs and corporate culture of an organization. Employers would have to figure out their HR policies. They would have to figure what type of a ban to place. For example, a ban on using e-cigarettes could be placed because of the tobacco it contains or because of the vaporized smoke it emits. If the ban is placed because of tobacco and not the vaporized smoke then, an employer would have no objection in people smoking in the workplace (Pyrillis 8). Pyrillis, Rita. â€Å"Electronic Cigarettes Strike Up Controversy Among Employers.† October 25, 2013. Workforce. Web. October 15, 2014

Nature and Management in Different Countries Essay Example for Free

Nature and Management in Different Countries Essay Terrorism is a war that has been waging on for more than what the general American population knows about – what makes terrorism a very close reality and a household name is the fact that in the last few years, terrorists are bringing the smell of fear and death closer to the erstwhile protected US domestic landscape through a very lethal weapon: suicide bombers. Times have changed, and the terrorists are getting bolder and bolder, so they say, but some things remain the same, and that includes the nature of suicide terrorist groups, how they are managed by their leaders and how things are just as much the same as it was in the past, as it was in the other countries were suicide terrorist activities were felt earlier, harder, harsher prior to the onslaught of these breed of freedom fighters in the collective US consciousness. Suicide terrorist groups, like any other organization, is a complex maze which can only be treaded successfully through the use of human resource management tools, not very far from the management paradigm and approaches that business groups and other non-violent groups use, since the key to the sustenance of suicide terrorist groups, ironically, is the efficiency of the management to ensure that they always have people who wants to die and to kill in the name of satisfying the greater goal and the greater good. People who are living in a place and in a time characterized by commercialism and consumerism of television ads and product promotions about how to stay beautiful and live longer, about how to look better and have better skin and hair condition, about means and ways to battle diseases and extend lives a little longer people, who, in short enjoys life to the full extent, may find it difficult to understand how there are those who unlike them can just lay down their lives to die, living everything that the material world still has to offer. Suicide terrorists no doubt are a source of fear and anger as much as they are a source of wonderment, mystery and mystique. People ask themselves why these suicide terrorists do what they do. â€Å"What does motivate men and women to become suicide fighters? This is another difficult question to answer. Some of the suicide groups are motivated by religion, others by ethnic nationalism or by a combination of the two. In many cases, it is difficult to tell which motivation is the strongest (Williams, Waltrip, 2004, p.139). † Here, Williams and Waltrip points to the nature of suicide terrorists found in different parts of the world – that they are motivated by something greater than the preservation of their mortal life. The difference in motivation is not just found among different groups, but as low as every one single suicide terrorist and his/her personal reason for embarking on such kind of work and mission (Williams, Waltrip, 2004, p. 139). The modern media(television, Internet and movies) supplement whatever little knowledge the public has by providing either real or fictitious information through documentaries and television shows and movies that graphically illustrate suicide terrorists, their behavior, their nature and their characteristics, with the risk that sometimes they are far from telling the people the truth: e. g. take for example the notion of most people about the gender of a suicide bomber as male, when some historians say otherwise. â€Å"In general, males rarely become suicide terrorists, who are more typically young women and teenagers (Wessely, Krasnov, 2006, p. 112). † What this points out is that with the growth of global terrorism and the rise of suicide terrorist groups and their actions, the desire for knowledge about such aspect of modern day life also improves. Short history on suicide terrorism – In its most basic sense, suicide terrorism may refer to any act wherein the cause of terror of the people, community or society wreaks havoc, death and mayhem without regard for his or her own survival or even with the presence of risking sure death in the process. If this is the case, then suicide terrorism indeed goes way, way back – even during the times of barbarian warriors or even further back. But the concept of modern day suicide terrorism is younger, being around for just nearly three decades. â€Å"Apparently, the first terrorist suicide attack took place in Beirut on 15 December 1981. On that date a suicide driver reportedly drove an explosives-laden car into the Iraqi embassy, killing himself as well as 61 other persons and injuring more than 100. Iraq claimed that the attack was carried out by the Iranian and Syrian intelligence services. The use of suicide attacks as a systematic tactic, however, began only in 1983 (Bjorgo, 2005, p. 72). † Historians do not actually claim that this act triggered the new wave of in the style of terrorism, but this is one of the first one of its kind, probably the first documented act constituting the idea of modern day suicide terrorism by a suicide terrorist. Suicide attacks by suicide terrorist groups is not something new, especially not in the international level, since many groups decades ago were already resorting to this type of attack. The only difference is that now, there is an increased global presence and awareness about suicide terrorist groups and their actions because they are expanding their targets towards new locations, targeting a new set of people some of which are not even fully aware that they are just as susceptible to such attacks compared to the people living in other locations which are war torn and struggling from armed conflict. â€Å"Although suicide terrorism is not new to the world, it appears to have greatly expanded since early 2003 and has spread to regions where it was previously unknown. The primary increase was in the large number of suicide terrorists operating in Iraq, which until the war had not experienced this brand of terrorism (Fieldman, Shapir, 2004, p. 46).